Awards 2020
Virtual Awards  |  Friday 14 May 2021
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Customer Service of the Year

Nomination Closed

THE CRITERIA

The judges will be looking at builders’ merchants’ customer service initiatives for the period commencing January 2019 to the present day, whether as part of the business overall or specific service agreements with particular customers.

Nominations should include:

  • Explanations of why the company decided to introduce fresh initiatives
  • What these initiatives were and how they were implemented
  • Details of the success of the initiative and the benefits it brought to the merchant, the customer and their relationship should be included.

GUIDANCE

  • Entries must be between 500 to 850 words, any words over 850 will be discarded.
  • Include testimonials from the customers concerned.

ENTRY DEADLINE FOR NOMINATIONS IS FRIDAY 20th NOVEMBER 2020


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